NJHA Cancellation Policies

NJHA Education Cancellation Policy: Transferring or Cancelling Your Registration

Cancellations are not available for online self-paced courses, blended courses (online with livestream component), or subscriptions because participants have immediate access to materials upon registration.

Unless otherwise stated on the registration page, a participant may transfer or cancel their registration for a live (in-person) or livestream (virtual) course by emailing NJHAEducation@NJHA.com at least three calendar days before the course date. There is no charge for transfers. For cancellations, a refund will be issued to the original payor minus a $20 administration fee per participant. Requests received within three days of the course date will not be processed and refunds will not be issued.

NJHA Education Cancellation Policy: N.J. LGBTQI+ Resident Rights Designated Representative Training

Cancellations are not available for blended courses (online with livestream component) because participants have immediate access to materials upon registration.

If you do not attend the live webinar, earning a certificate will require you to register for and purchase a subsequent session and complete both the webinar and on-demand module as part of the new session. Materials completed as part of a previous registration cannot be transferred.

In certain circumstances, participants may request to transfer their registration to another learner for the same session. Transfer requests must be submitted by emailing NJHAEducation@NJHA.com at least three calendar days before the course date and must include the reason for the request. Requests received within three days of the course date will not be processed. All transfer requests are subject to review and approval by NJHA Education. There is no charge for an approved transfer. Transfer requests are not guaranteed and will be considered on a case-by-case basis.