Consumer


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A Healthy Conversation: You'll Be Thankful to Know Your Family's Health History

Each year, Thanksgiving coincides with Family Health History Day. As you gather to give thanks, make time to talk about health issues that may run in your family. This short guide can help you start the conversation with important questions to ask.

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Putting The Pieces Together: Your Step-by-Step Guide to Understanding Your Medical Bills

A resource that provides specific information on why you may receive medical bills and guidance on what a consumer should do prior to receiving a service. The guide provides detailed instructions for consumers on how to read an explanation of benefits.

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Putting The Pieces Together: Your Guide to Surprise Medical Bills

A resource that provides specific information on what a surprise medical bill is, why you may receive one and how to avoid them.

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Putting The Pieces Together: Your Guide to Federal Surprise Billing Protections

A resource that provides specific information on surprise billing protections under state and federal law.

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Consumer Resources Portal

The Consumer Resources portal is a one-stop launching point for an array of information for patients and consumers. Locate a facility, find healthcare data, download patient safety brochures and more.

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Do You Want to Vote?

New Jersey healthcare providers support the rights of patients and residents to cast their ballots. This new resource helps ensure that our citizens’ votes are counted, even if they are in our care on Election Day.

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Putting The Pieces Together: Your Step-by-Step Guide to Using Health Insurance

A resource that provides specific guidance on what a consumer should do and ask, prior to receiving a service. The guide provides detailed instructions for consumers on how to use their health insurance as well as specific questions to ask their insurance company when arranging for services.

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Putting The Pieces Together: Your Guide to Using Tiered Networks

A resource that provides  detailed information and instructions for consumers on how to use a tiered health insurance product as well as specific questions to ask their insurance company when arranging for services.

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Catheter Care and Infection Control Staying Safe While Using an Indwelling Urinary Catheter (For Patients) English Español
Working Together to Eliminate Healthcare-Acquired Infections Brochure & Poster Available in Eng. & Spanish. Educates patients on the importance of practicing proper hand hygiene and various steps to help eliminate some common healthcare acquired-infections. English Español
It's Your Healthcare, Be Involved! A tool to help patients and their families manage aspects of their healthcare, including information on managing their medications, what to do if they have to go to the hospital, and what to do after they are discharged. English Español
Help us Protect Your Skin Informing you and your family about pressure ulcers and how you can assist your healthcare providers in preventing them. English Español
Fall Prevention & Partnering to Prevent Falls in the Hospital Don't let the fear of falling stop you from living your life to the fullest! It is up to you to change your lifestyle in the appropriate way. Stay active, live in a safe environment and stay educated. English Español
Control Your Diabetes Better You are the most important member of your healthcare team. English Español
Heart Failure You can improve your own quality of life tremendously with a few lifestyle changes: English Español
Newborn Screening Protecting Your Baby's Health English Español
Let Nature Take its Course Talk to your doctor, nurse or midwife about the risks of choosing to have your baby early. English Español
When Should I Go to the Emergency Room? Where do you go if you or your child get sick? Should you go to the ER if its not an emergency? English Español