New Jersey Hospital Association PFAC Bootcamp: Metric 4 - October 4, 2018

Patient and Family Advisory Councils (PFACs) are invaluable resources for hospitals that can; enhance the quality and safety of care, strengthen community relationships and enchance a hospital's reputation, improve the patient expreience as reflected in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores and improve job satisfaction for staff and clinicians. This boot camp is intended to assist hospital staff who are responsible for implementing a PFAC. This seven-hour working session is designed to facilitate hands-on, step-by-step planning, resulting in a completed work plan for taking the necessary steps to begin implementing a PFAC. Participants will work together to assess a hospital's readiness, develop plans for creating buy-in across the hospital, identify and select patient and family advisors, and begin the process of preparing both the hospital and the advisors for effective advisory council operations.

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L. Thompson & M Abraham Presentation

2019 Joint Commission Accreditation Hospital Organization Updae 

October 29 & 30, 2018

This fast-pased program offers an overview of the changes and revisions that frequently occur within the Joint Commission accreditation, as well as those requirements that will impact organizations in the near future. Attendees will stay ahead of the curve by reviewing both new and revised standards, the latest compliance issues, changes to the onsite survey and the National Patient Safety Goals.

Day one features Joint Commission Resources Inc. providing an in-depth overview on 2019 Joint Commission Updates, while day two will focus on the Environment of Care/Life Safety and Emergency Management Updates.


R. Blanchard ( Day 1)

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T. Magliocchetti (Day2)