Quality, Patient Safety and Clinical Affairs
NJHA Institute for Quality and Patient Safety
For TCAB Initiative Members
TCAB was launched in July 2003 by the Institute of Healthcare Improvement (IHI) in partnership with the Robert Wood Johnson Foundation (RWJF). It targets bedside care on a standard hospital medical/surgical unit and aims to enhance the quality of patient care and service, create more effective care teams, improve patient and staff satisfaction and improve staff retention. This initiative addresses some very fundamental quality of care issues, including providing safe, reliable care; enhancing organizational effectiveness and efficiency and adapting to the ever-changing healthcare environment.
TCAB teams focus on three things:
- Generating innovative ideas to improve the safety and reliability of care, increase the patient-centeredness of care and shift staff effort from work of low value to patients to work of high value;
- Focusing on building effective care teams; and
- Developing systems that enhance the timeliness, reliability and efficiency of delivering quality care.