Improving patient safety and quality of care requires a redesign of relationships in healthcare and a greater emphasis on patient and family engagement – often overlooked in quality improvement efforts.

NJHA has planned a full-day conference Nov. 15 at the NJHA Conference and Event Center that will build on the work of NJHA’s Patient and Family Engagement Collaborative webinars and other educational events in encouraging all hospitals to engage in patient and family-centered care.

Patient and Family Engagement: Strategies for Building a Meaningful Partnership will explore topics such as:

• Cultural diversity
• Co-production
• Leading staff in partnerships with families and patients
• Patient perspectives.

Studies suggest that patients and families who feel like they're part of the care team tend to be happier with their care and ultimately have better medical results. They’re also more likely to comply with their treatment and prevention plans, are less likely to engage in unhealthy behaviors and have fewer ED visits and hospitalizations. Additionally, studies show that patient and family involvement gives hospitals and health systems greater opportunity to improve quality and reduce adverse events.

This program is targeted for physicians, nurses, pharmacy, post-acute administrators, patient advocates, hospital volunteers, chaplains and quality managers. Click here to register. Continuing education credits will be provided.