About the PSO

In January 2013, the National Center for Assisted Living (NCAL) Board of Directors decided to collaborate with the New Jersey Hospital Association's (NJHA) Institute for Quality and Patient Safety to create the National Patient Safety Organization (PSO) for Assisted Living.

The primary function of a PSO is to allow healthcare providers to report quality and patient safety data without fear of legal discovery. A PSO collects and analyzes data at the local, regional and national levels to develop insightful reports highlighting the causes of patient safety events. All PSO's are certified by the Agency for Healthcare Research & Quality (AHRQ).

Through an electronic database, the PSO will collect important information on clinical performance outcomes and processes for NCAL's members, including:

  • hospital readmissions
  • off-label use of antipsychotics
  • medication errors
  • falls and fall assessments
  • pressure ulcers
  • pain management
  • and many others

By providing the information necessary to better understanding the underlying causes of patient safety events, NCAL members stand to greatly benefit from joining the National PSO for Assisted Living. Providers will be able to access communication tools aimed toward improving safety and quality measures, making communities more desirable to residents and families, as well as to other fellow providers in integrated health care models. The PSO also gives providers a non-punitive reporting system, reducing liability and exposure. Learn more about the benefits.

The Cost

To keep the costs to assisted living communities as low as possible, NCAL will be covering the start-up costs, so that communities will only incur an annual fee to participate. Annual PSO membership fees are as follows:

Communities with 4-25
residential units*
$35 per residential unit with a minimum annual fee of $250
Communities with 26+
residential units*
$35 per residential unit with a maximum annual fee of $3,500
entities with 100+ residential units*
$3,500 for the first two communities and $800 for each additional community

*A residential unit is defined as a separate apartment or unit for one or more persons. Such unit may include its own kitchen, bathroom, and sleeping area or bedroom.

**Multi-community entities with less than 100 units shall pay $35 per unit with an annual maximum fee of $3,500.

About NCAL

The National Center for Assisted Living (NCAL) is the assisted living voice of the American Health Care Association (AHCA). NCAL is dedicated to serving the needs of the assisted living community through national advocacy, education, networking, professional development, and quality initiatives. In addition to national advocacy, NCAL supports state-specific advocacy effort through its national federation of state affiliates.

About NJHA

The New Jersey Hospital Association is a not-for-profit trade organization committed to delivering support and services to the state's hospitals and other healthcare providers. We share a collective goal of providing quality, affordable and accessible healthcare to the people of the Garden State.



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